/ Training
iMedica PRM Training
Most training is conducted at the practice, where physicians and staff can use real patient data and your own computer system. After initial pre-implementation training, the trainers return as needed to help with major new tasks such as the first month’s patient statements.
Follow-up training, refresher courses, and new employee training can be conducted at the practice, at iMedica’s offices, or via WebEx in very effective, self-paced courses.
Typical Training Elements:.
- “Super user” / Administrative training (for example, the practice manager, billing manager, other key staff
- End-user training in small, task-focused groups:
- physicians
- other clinical staff
- schedulers
- billers
- “Go-live”
- Follow-up training and WebEx refreshers
